Terms of service
GENERAL INFORMATION
Welcome to Dexmora! The terms “we”, “us” and “our” refer to Dexmora operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Dexmora is powered by Shopify, which enables us to offer you the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to display our products and services accurately in our online store. However, please note that colors or product appearance may differ depending on your device and display settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match what is displayed online.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities by person, region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Dexmora reserves the right to accept or reject any order at its sole discretion. Your order is not accepted until Dexmora confirms it. Payment must be received and processed before acceptance.
You should review your order carefully before completing your purchase, as cancellation requests may not be possible after acceptance. If we modify or cancel an order, we will attempt to notify you via the contact details provided at checkout.
Returns or exchanges are only permitted in accordance with our Refund Policy. You represent that your purchase is for personal or household use and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the one in effect at the time of purchase and will be confirmed via email. Unless stated otherwise, prices do not include taxes, shipping, handling, or import fees.
Prices may differ between our online store and physical or third-party stores. Promotions may have separate terms that override these Terms in case of conflict.
You agree to provide current, complete, and accurate purchase and account information and to update it as necessary.
You represent and warrant that: (i) your payment information is accurate, (ii) you are authorized to use it, (iii) charges will be honored by your provider, and (iv) you will pay all applicable charges, including shipping and taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates and not guaranteed. Delays caused by carriers, customs, or external factors are beyond our control.
Ownership and risk of loss transfer to you once the product is handed over to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content within the Services, including trademarks, text, images, graphics, videos, and design, is owned by Veluro Paw, its affiliates, or licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. Unauthorized use may violate intellectual property laws.
All trademarks, logos, product names, and slogans are the property of Veluro Paw or their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not control or monitor. These are provided “as is” without warranties.
Your use of such tools is at your own risk and subject to the third party’s terms. Future features added to the Services will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices.
Accessing third-party sites is at your own risk. Any issues related to third-party products or services should be directed to the respective provider.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Veluro Paw operates using Shopify technology. However, all transactions are between you and My Store directly. Shopify is not responsible for any aspect of sales, including damages or losses.
You expressly release Shopify from any claims related to your transactions with Veluro Paw
SECTION 10 - PRIVACY POLICY
All personal information collected is governed by our Privacy Policy, and may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read these policies. Shopify may process your data to provide and improve the Services.
SECTION 11 - COMMENTS
By submitting comments or content, you grant us a worldwide, royalty-free license to use, reproduce, and distribute it.
You confirm you have the rights to your content and that it complies with these Terms. We are not obligated to maintain confidentiality or respond.
We may remove content that violates laws or these Terms.
SECTION 12 - ERRORS AND OMISSIONS
Information on the Services may contain errors or inaccuracies. We reserve the right to correct them or cancel orders without prior notice.
SECTION 13 - PROHIBITED USES
You may only use the Services lawfully. Prohibited actions include illegal activities, violating rights, harassment, fraud, or misuse of data.
We may suspend or terminate accounts that violate these Terms.
SECTION 14 - AGENTS
This section applies if you use automated agents to interact with the Services. Agents must clearly identify themselves and comply with all requirements stated herein.
We may restrict or block such access at our discretion.
SECTION 15 - TERMINATION
We may terminate your access at any time without notice. You remain responsible for any outstanding obligations.
Certain sections will survive termination, including intellectual property and liability clauses.
SECTION 16 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free use. Some jurisdictions may limit these disclaimers.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Dexmora and its affiliates are not liable for any damages arising from your use of the Services or products.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Dexmora, Shopify, and related parties from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision is found invalid, the remaining provisions remain enforceable.
SECTION 20 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Dexmora and supersede prior agreements.
SECTION 21 - ASSIGNMENT
You may not transfer your rights without our consent. We may assign our rights without notice.
SECTION 22 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Dexmora is based.
SECTION 23 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services implies acceptance of changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms should be sent to: cesar.tnshop@gmail.com
Dexmora
cesar.tnshop@gmail.com